Privacy Policy

Last Updated: June 2026

Welcome to Nourissential ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly, securely, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with us.

1. Who We Are

Nourissential is a UK-based health and wellness supplement brand dedicated to providing premium nutritional supplements to support a healthy lifestyle.

If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Billing and delivery address
Email address
Telephone number
Payment information (processed securely by third-party payment providers)
Order history
Customer service communications

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Pages visited
Time spent on our website
Referral sources

Marketing Information

If you opt in to receive marketing communications, we may collect information regarding:

Email engagement
Product preferences
Marketing preferences

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products and services
Manage customer accounts
Process payments
Communicate regarding orders and enquiries
Provide customer support
Improve our products and website experience
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional communications where consent has been provided

4. Lawful Basis for Processing

Under UK GDPR, we process personal information based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent where required

5. Marketing Communications

With your consent, we may send you information about:

New product launches
Special promotions
Wellness content
Company updates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyse website performance
Personalise user experiences
Support advertising and remarketing activities

You can manage or disable cookies through your browser settings. Please note that certain website functions may not operate correctly if cookies are disabled.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties including:

Payment processing providers
Shipping and fulfilment partners
Website hosting providers
Analytics providers
Email marketing platforms
Professional advisers and legal authorities where required

All third-party providers are required to maintain appropriate security measures and only process information as instructed.

8. Data Security

We implement appropriate technical and organisational safeguards designed to protect personal information against:

Unauthorised access
Loss or theft
Misuse
Alteration
Disclosure

While we take reasonable steps to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfil orders
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK GDPR, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent where applicable
Request data portability
Lodge a complaint with the Information Commissioner's Office (ICO)

Requests relating to your personal information can be submitted using the contact details available on our website.

11. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are implemented to protect your information in accordance with applicable data protection laws.

12. Children's Privacy

Our products and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take appropriate steps to remove it.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page along with the revised effective date.

15. Contact Us

For any privacy-related enquiries, requests, or concerns, please contact us through the contact information provided on our website.

By using our website and purchasing our products, you acknowledge that you have read and understood this Privacy Policy.